What We Do
Credit Coalition offers a range of services to provide added value for our clients’ full credit cycle
Debt Collection
Credit Coalition provides an effective debt collection service. We follow a stringent credit collection process and offer options on recovering outstanding debt from delinquent customers, with a status report providing concise feedback.
Our services include:
- Develop strategies and plans for effective collections i.e. a collaborative approach on handling debtors
- Contacting customers to establish repayment terms
- Negotiate discounts on full balance settlements, where agreed
- Credit bureau tracing
- Debtor account management
- Status reports
A once-off file charge is levied and our collection commission is 20% of successful debt recovery.
Credit Control
Keeping track of debtors is an integral part of managing your cash flow in any business. Our credit control function is an outsourced option where your debtors are managed throughout the accounts receivable cycle.
Our services include:
- Monthly collection of debtors.
- Allocations of payments.
- Negotiation of payment arrangements.
- Effective query resolution.
- Monthly debtors outstanding report.
- Monthly statements.
Consulting
We provide assistance in auditing your existing credit control processes and ensuring these are in line with legal requirements. Credit Coalition will further assist with the update and implementation of any new or enhanced policies and procedures.
Our services include:
- Conducting a health check of the current state of the debtors department.
- Credit vetting through our information bureau.
- Review and update credit policies.
- Review the current process and advise on improvements.
- Review credit application and credit agreements.
- Review credit limits and authorisation mandates.
- Review your current trade credit policy and provide a comprehensive report on policy compliance.
Claims Recovery on Short Term Insurance
A complete functional solution to all third party insurance claims from inception of the claim. All information supplied is analysed and validated to better understand the viability, feasibility and success of the claim being recovered. Our key partnerships ensure that the most accurate information is procured. Apart from ensuring utilisation of the best investigative, tracing and legal resources available, Credit Coalition also prides itself on our longstanding relationships with our necessary stakeholders.
Our services include:
- Validation of third party information.
- Audit to better understand the feasibility of the recovery.
- Experienced team dealing with collections on behalf of insurance companies, brokers and UMAs with the objective of making a full recovery.
- Team of experienced lawyers negotiating and settling matters on behalf of clients ensuring that all legal principals and TCF (treating customers fairly) are followed.
Debtor Vetting
Our analysis provides integrative data modeling for better understanding of the risk profile of your debtors.
Our services include:
- Payment trend tracking.
- Current information detailing any adverse information noted on the debtor or its principals including judgements, bonds, liquidations, etc.
- Examination of your debtor’s book to determine the current rating of the debtors.
- Early warning system should a debtor fall behind on payments thus enabling our clients to make informed credit decisions based on current data.
Through our salvaging and mitigation process, we allow our clients to mitigate their risks through various channels. In addition we help to identify customers at risk and pro-actively reduce our clients exposure.
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